Chief Customer Officer, Showpad
As the Chief Customer Officer, Helen Yu is responsible for leading Showpad’s customer success, services, and support functions to drive customer’s desired outcomes, maximize satisfaction and foster long-term customer growth.
Helen brings over 20 years of customer management and consulting experience, most recently serving as founder and CEO of Tigon Advisory Corp., which equips startups with the best customer support solutions before the initial market launch. Prior to Tigon, she held numerous customer-focused leadership roles, including chief customer officer of marketing platform Sprinklr, group vice president of Marketo and solutions architect for Oracle’s North American Strategic Accounts. Helen holds an MBA degree in finance from the Loyola University of Chicago – Graduate School of Business.