Departmental Silos

Departmental silos in business are organizational units that should operate as specialized components of the proverbial ‘well-oiled machine’ but, unfortunately, almost always wind up operating increasingly in isolation of the rest of. the company and will often end up in turf wars. We found that a lot of people work in silos – they don’t see the connections between what they do and how another part of the airline operates.

Silos happen when teams focus solely on their respective departments and team-specific goals. Very often, the goals of one team may clash with the objectives of another. This creates siloed environments resistant to information-sharing. The issue most often starts from the top of the organizational hierarchy. Silos form when teams operate in bubbles, unwilling to interact and share with other departments. If left unattended, the silo mentality can wreak serious havoc in organizations and leave lasting negative effects on the overall success of the companies.

As a 2016 survey by McKinsey finds, executives categorize silo mentality as the number one stumbling block to a functional digital culture.

Delays – Poor inter-departmental communication and collaboration often result in failure to meet deadlines and important goals.
Mistrust and rivalry between teams – Closed, silo mindset creates fewer opportunities to build trust, open communication, and sharing across teams.
Unwillingness to accept accountability – In a siloed culture, teams tend to take pride in their distinctive qualities, but will undeniably fail to share liability for mistakes.
Task duplication – When teams lack regular communication and cooperation practice, task duplication becomes a regular occurrence causing unnecessary delays and costs.

What can you do about departmental silos?

In order to break down team silos, organizations need a clear action plan that includes building a unified vision mentality, fostering cross-team transparency and collaboration, and introducing more effective collaboration tools. Common vision, goals, metrics, communicate, collaborate, transparency.

What is enterprise sales enablement?

In a nutshell, enterprise sales enablement means equipping sellers with the right resources to shorten the sales cycle, increase win rates, and sign bigger deals. Enterprise sales enablement, as a function, evolved in response to the evolution of the enterprise buyer. With a wealth of information available online, enterprise buyers are in more control of the buying process than ever before. In many cases, enterprise buyers can be more than halfway through their journey before they reach out to a seller.

What does this mean? It means that enterprise sellers must take the initiative to reach out to enterprise buyers, winning the buyers’ attention much earlier in their journey. This is a task typically associated with marketing. So, sellers need to think more like marketers, and marketers need to think more like sellers – about the day-to-day experiences of enterprise buying and selling.

Enterprise sales enablement is providing customer insights, content and coaching to your sales team throughout the enterprise selling process. Sales enablement is the process of providing your sales team with the resources they need to close more deals. These resources may include content, tools, knowledge, and information to effectively sell your product or service to customers.

Ultimately, the goal of sales enablement is to align the interdependent elements of sales, marketing, customer support, product management, brand management, legal, and human resources to boost seller productivity and improve the buyer experience. In a nutshell, sales enablement strategy is to provide salespeople with what they need to successfully engage the buyer throughout the buying process.

How can sales enablement help any sales organization?

Sales enablement provides all salespeople with the best practices, knowledge, tools, and resources required to be successful.

Adoption of the right sales enablement software platform delivers many benefits.

First is improvement in the orchestration of the sales process through technology.
Second is improved communication in marketing and sales through quality content.
Third is talent management through onboarding/coaching/evaluating employees.
Fourth is enhanced customer satisfaction, due to an optimized buyer’s journey.
Fifth primary benefit of adopting an enterprise sales enablement platform is improved collaboration and process efficiencies.

An overwhelming majority of organizations experience significant growth in their sales as a result of enterprise sales enablement. What’s more, organizations with sales enablement achieve a far better win rate on their forecasted deals, compared to businesses without it.

The importance of sales enablement comes down to the fact that salespeople are more likely to succeed in closing deals if they have the necessary tools, knowledge, practice, and resources.

How can Showpad Make Your Sales Organization Stronger?

Showpad is a global leader in revenue enablement technology, providing teams with a modern selling solution for maximizing hybrid sales. In more than 50 countries, customers rely on the Showpad platform to empower their teams to be at their best. Showpad has been named a Strong Performer by Forrester’s Wave for Sales Content Solutions, recognized as a top 10 software company by G2, and listed in Deloitte’s Fast 50 and Inc Magazine’s 2019 Best Workplaces.

Showpad will support your current needs and future growth because we help prepare sellers by making it easy to find the latest on-brand content in a central location for every opportunity. Showpad also supports sales onboarding, training, and coaching to maximize teams’ productivity, increase active selling time, and accelerate sales rep onboarding time.

Sellers can more effectively engage buyers by leveraging Showpad to more efficiently prepare for and personalize sales presentations. Sellers can easily share the most relevant content with buyers from any device and collaborate with all stakeholders in one branded location
By tracking their buyer’s level of interest through Showpad insights, sellers can optimize their performance, shorten their sales cycles, and have increased visibility into buyer intentions
Sales leaders can identify and replicate their top sellers’ behavior to scale success, decreasing the overall long-term cost of sales
Marketing can leverage our bottom of funnel insights and buyer insights helping marketing identify the content and experiences that engage buyers and drive revenue
Administrators can support content management and distribution of content as well as sales training efforts at scale from one unified platform, decreasing the administrative burden of launching and maintaining a Sales Enablement program

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