Roleplay AI
Every tough conversation, rehearsed before it counts.
Most sellers only practice on live deals — and your pipeline pays the price. Your team can train for any buyer conversation and get instant feedback, so preparation becomes their advantage with Roleplay AI.
Unpracticed sellers put your pipeline, your compliance, and your brand at risk.
Turn existing content into realistic sales scenarios and AI buyer avatars — so sellers can practice any conversation and get instant, objective feedback.
AI buyers that know your industry, your objections, and your stakes.
Challenge sellers to win over an AI buyer avatar that knows your industry, can object or interrupt, and asks follow-ups.
- Dynamic dialogue that shifts every session so practice never gets too predictable
- Adjustable difficulty from Basic to Expert to match any skill level
- Persona settings for communication style and speech so scenarios feel real
Consistent, unbiased feedback on every take — no manager required.
Sellers repeat any scenario until they’ve built confidence. Set the scoring criteria that matter to your business — objection handling, technical differentiation, competitor comparison, or trust building.
- Customizable scoring categories so feedback aligns to what matters most
- Pre-set criteria by building your own or auto-creating with AI for speed
- Up to 10 weighted feedback categories for nuanced evaluation
See where your team is ready and where they aren't.
Spot skill gaps and measure the impact of practice on sales readiness at scale. Performance overviews surface user breakdowns, scores, and submission tracking in one view.
More control for teams that need it.
Configure Roleplay AI with multilingual support, custom dictionaries for accurate brand transcription, and speech settings that match the tone and complexity of any conversation.
- 14 supported languages so every region gets the same quality practice
- Custom dictionaries to keep industry and brand terms accurate
- Conversation settings to match the tone and complexity of any selling scenario
Scale practice without scaling risk.
Every Roleplay AI session runs on the Showpad Data + Trust Layer — so your AI stays grounded in verified, approved information, your content stays governed, and your sellers rehearse the right messages every time.
AI that connects practice to execution.
GenieAI is the engine behind every AI capability in Showpad — Roleplay AI is just one way it shows up for your team. Give sellers the prep, the answers, and the follow-through they need before, during, and after every conversation.
More ways to create a team that wins with confidence.
Frequently asked questions
Roleplay AI is a sales simulation capability built into the Showpad platform. Sellers practice real-world conversations with a dynamic AI partner that responds in real time, with instant, objective feedback on messaging, tone, and approach. Think of it as an always-available practice partner that builds confidence before the moments that matter.
Set up a scenario — including the context, objectives, and the persona of the AI partner with settings for communication style, education level, and difficulty. The AI then responds dynamically during the conversation, mimicking real buyer behavior. After the session, Virtual Coach evaluates performance against designated scoring criteria and delivers instant feedback.
Yes. Roleplay AI supports 14 languages — including English (US, UK, AUS), French (FR, CA), Spanish, German, Dutch, Portuguese (BR), Japanese, Mandarin, Korean, Hindi, Italian, and Czech. Custom dictionaries also ensure your brand terms are transcribed correctly across regions.
Roleplay AI plugs directly into your learning programs — coaching, onboarding paths, product certifications, methodologies, and more. Assign roleplay exercises as part of any learning journey, so practice is a built-in step, not an afterthought. Organizations that adopt dynamic coaching programs see up to a 28% increase in win rates.