Webinar

Excellence in Practice: Customer insights on Roleplay AI

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Webinar Background
Excellence in Practice: Customer insights on Roleplay AI

Most sales training still happens in bursts. Managers rarely have time for 1:1 coaching sessions and reps feel uncomfortable practicing in front of leadership, so real buyers become the training ground. Join enablement leaders from enterprise companies HID and Labcorp to learn how Roleplay AI helped them shift from one-off training to continuous, scalable coaching that builds confident, on-message sellers — and more predictable outcomes.

What to expect

  • Where training gaps turn into revenue risk — Understand how inconsistent and limited practice show up as stalled deals, off-message conversations, and lost opportunities.
  • A scalable model for sales practice — Hear how customers use Roleplay AI to replace one-off, manager-led sessions with continuous practice across teams, regions, and languages.
  • Coaching decisions backed by data — Learn how Roleplay AI insights help leaders identify skill gaps, reinforce behaviors, and drive consistent deal execution.

Speakers

Vanessa Metcalf
Vanessa Metcalf
VP of Global Revenue Enablement, Showpad
Vanessa Metcalf resides in Toronto, Ontario, and has spent close to a decade in SaaS across sales individual contributor, sales leader, revenue operations and revenue enablement roles. She is passionate about building high performing teams in fast growth environments, with experience at both start up and established global organizations, including Top Hat and Docebo, and now at Showpad.
Alistair Driscoll
Alistair Driscoll
Global Sales Enablement Program Manager, HID
As Global Sales Enablement Manager at HID, a leader in physical and digital security, Alistair empowers a worldwide team of 160+ sales professionals to transform innovative solutions into consistent revenue. He specializes in designing high-impact enablement strategies — including strategic onboarding and competitive intelligence — that reduce ramp time and accelerate deal cycles in complex B2B markets. Alistair’s passion lies in sales transformation, driving his ability to build high-performing teams that achieve global business growth.
Lonnie Isenberg
Lonnie Isenberg
Senior Director Specialty Sales Training, Labcorp
Lonnie K. Isenberg is the Sr. Director of Specialty Sales Training at Labcorp,  a global leader in life sciences and healthcare. She leads national training strategy and development across four specialty divisions. Lonnie is a recognized leader in commercial excellence, known for transforming clinical and market insights into practical training programs that elevate field performance and strengthen customer engagement. With 10+ years of leadership at Labcorp, Lonnie’s work spans national sales meetings, capability frameworks, cross‑functional curricula.

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